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Frequently Asked Questions
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1. Buy 3 get 1 Free & Free Shipping offer:
2. Coupons - Why does my coupon code not work?
3. Do I have to provide my e-mail address?
4. Do you charge sales tax?
5. Do you offer discounts for large groups?
6. How do I delete or edit an item in my shopping cart or at checkout?
7. I need my order tomorrow. Is that possible?
8. PayPal Express Checkout - IMPORTANT INFORMATION!
9. What shipping methods do you offer and what are your rates?
10. FEDEX FEDEX FEDEX  - IMPORTANT RULES ** READ CAREFULLY!!!!
11. Do you ship to Canada and other Countries ?
12. What are your office hours?
13. What is your return policy & do I need to call for authorisation to return?
14. Do you have a re-stocking fee?
15. Can I get Free Shipping to Canada or International?
16. How long will it take to receive my refund?
17. Will I get an order confirmation?
18. Will I receive shipping confirmation and tracking?
19. Can I pay with a check or money order?
20. Do you have catalogs?
21. Do you send out swatches of your fabric?
22. Do you have a will call?
23. How do I know my information is secure?